Terms & Conditions

Terms & Conditions

Personalised 

Personalised items cannot be returned or exchanged as they are made to customer requests. Personalised stickers would be made in accordance with the information supplied by the customer at the time of purchase. Stick N Stitch is not responsible for any spelling or typographical errors made by the customer.

 Please take extra care when a personalised order is placed and the details are confirmed, once confirmed the order will be processed according to the request and cannot be changed. 

Non Personalised 

Non Personalised items can be either returned or exchanged if you are not happy and satisfied with your purchase within 14 days of purchase. To return an item, simply contact us and post the item to us and the refund will be processed once we receive the item. We would advise the item to be sent via a traceable method. 

Stick N Stitch will replace, exchange or refund only on products which are deemed to be made incomplete or defective by a company representative. All products are checked for flaws and completeness before dispatch, however in the event of any defects, shortages and exceptions we are happy to issue a full refund on the receipt of the item in its original condition.